Terms and Conditions

Studio Sienna LLP (hereinafter referred to as "the Company") is the owner and the service provider of internet-based apparel retailers called Studio Sienna who provide ready-to-wear tailored womenswear. The registered office is at 
201,Arya Severia, Shivaganga Layout,Mahadevapura,Bangalore-560048

Your Account
You agree that any use on the site is at your own risk and the Company is not
responsible for it. You are responsible for maintaining the confidentiality of your
account and password and for restricting access to your computer, and you agree to accept responsibility for all activities that occur under your account or password. Your unique identifier is your email ID or your mobile phone number. You are responsible for updating the same as we will send all communication on your order status and delivery details to this email ID or phone number only. Further, adding your mobile number to the account information allows us to contact you in case of any requirements to schedule appointments, advise delivery of orders as well as any unforeseen circumstance. We respect your privacy. In compliance with data privacy laws governing the jurisdictions in which we provide our service, you may delete your account at any time. Upon any termination, discontinuation or cancellation of Services or your Account, the following provisions will survive:
"Pricing", "Payment", "Privacy Policy". You may at any time unsubscribe from our newsletters, email or SMS campaigns by clicking on the appropriate settings in your profile on our website.

Product Description
The Company tries to be as accurate as possible in the representation of
information on the website and in our stores. However, the Company does not
warrant that product description or other content of this site is accurate, complete, reliable, current, or error-free.

Measurements

Every fabric has a unique weight, feel and fall, hence measurements may appear to be different. Please be prepared for slight variances in fit based on fabrics. All garments are made in standard sizes; you can choose whichever size you like. 

Pricing
Whilst we try to ensure that all details, descriptions and prices that appear on this website are accurate, errors may occur. If we discover an error in the price of any Product or Service that you have ordered from the Company, we will notify you as soon as possible and give you the option of reconfirming your order at the correct price or cancelling it. If we are unable to contact you, we will treat the order as cancelled. We allow changes or cancellations within 24 hours of order placement. If you cancel and you have already paid for the Product or Service, you will receive a full refund. Refunds will be made via the same payment mode and will be credited within 7 working days after the refund is initiated. Our prices when shopping online from India are inclusive of GST. At our stores, tax is applicable at checkout. For shipments outside of India, you will be solely responsible for calculating and paying any and all taxes, customs duties, fees, etc. imposed by the destination country in relation to the Product(s) or Services. Delivery costs may be charged in addition; such additional charges are displayed where applicable and included in the total
cost.
For our international customers, please note that all charges are in the currency
displayed on the website. In case of any interbank fees, the Company has no
control in determining what these charges are and it is understood that the customer will bear these charges (if any). In case of any COD amount, the Company has the right to use the loyalty credits accumulated by the customer to offset these charges. In case where a refund is issued, we will not refund any shipping charges, custom duties or taxes as applicable. Items purchased on sale at our stores and website are not eligible for returns or refunds.

Payment
Our domestic prices are inclusive of GST.  Payments may be made by Mastercard, Visa,PayPal, or wallets as offered by our payment gateway.  The safety of your credit/debit card information is of paramount importance
to us. We do not store any credit/debit card information and your payment details are automatically encrypted when you enter them. Upon receiving your order we carry out a standard pre-authorization check on your payment card to ensure there are sufficient funds to fulfil the transaction. Products will not be dispatched, and Services will not be performed, until this pre-authorization check has been completed. Your card will be debited once the order has been accepted. Gift Vouchers cannot be purchased using Loyalty Credits.

Changes to terms or services
We reserve the right to update or modify these Terms and Conditions at any time in our sole discretion. If we do so, we'll let you know either by posting the modified Terms on our website(s) or through other communication. It is important that you check these terms regularly because if you continue to use the Services after we have posted modified Terms on the Sites, you are indicating to us that you agree to be bound by the modified Terms. You may choose to discontinue our service if you don't agree to be bound by the modified Terms. Because the Services are evolving over time, we may change or discontinue all or any part of the Services, at any time
and without notice, at our sole discretion.